Guide is a content promoter that helps you recommend relevant content to users directly on your website. It appears on...

Customization is the operative word for Release M! We have added content filters so that you can more precisely view...

P is for protection of assets! We have added governance for assets in the Content Library, and the external code...

We have added functionality to let you: New! Aprimo integration  We have created a new, easy-to-use process to import assets...

To help your organization better manage multiple users, we have introduced a new field in User Management called Business Unit. To provide more specific permission levels, we have enhanced governance for Folders within Modules.The PathFactory merchandising message has been modified to appear only for Administrator roles. Closed Captioning is now available for Brightcove videos, including a choice of languages to display.

Integrating your Vimeo account with PathFactory enables you to streamline video content management, allowing for smooth uploads, organization, and display...

Released on April 23, 2025 We’re thrilled to bring you the Spring 2025 Launch, designed to help you spring into...

Released on June 5, 2025 ChatFactory Sales Representative Ability to Update Experiences – Sales reps can now update existing experiences....

Released on June 17, 2025 ChatFactory A Guided Experience Creation And Update Flow – This streamlined UX flow reduces the...

Released on July 2, 2025 ChatFactory Configuring Agent Activation Components & Settings – Through centralizing and providing flexible configuration options for agent...