Released on July 15, 2025
ChatFactory
Enhanced Recommendation Card Display Options – Deliver a more personalized and efficient browsing experience via customizable display options for recommendation cards.
Cloning an Agent – Easily clone an existing agent to reuse configurations for new campaigns. This will significantly reduce the time and effort required to set up new agents with similar styles and settings, thereby increasing efficiency and accelerating campaign deployment.
PathFactory for Revenue Intelligence
New “Revenue Admin” Role – Expand the purview for Sales Managers and other revenue/sales team members with the “Revenue Admin” role, so they can see more than just their own accounts. This still maintains governance over the rest of the PathFactory platform to avoid authoring access and permissions.
Content Library
Canonical URL Override Field to CSV Import – To enhance SEO capabilities and accessibility support across assets, we have updated the CSV import/export template used in the Content Library. The field “Canonical URL Override” will be added to the CSV Upload Template.
Templated Experiences & Content Playlists
Added “Form Usage” – We have extended “Form Usage” in the Form Library to Templated Experiences and Content Playlists. You can see where your forms are deployed in the Form Library Usage tab.
Analytics
“Content Title” Filter in Overview Analytics – Focus Overview dashboard reporting and analytics down to an asset, a page, or a set of assets or pages to understand the engagement of the high value content.
“Content Title” Filter in Website Tools Analytics – Focus Website Tools analytics down to an asset, a page, or a set of assets or pages to understand the engagement of a high value content.
Visitor Status (Known/Unknown) Filter – Easily group insights by the audiences of known and unknown visitors with a “Visitor Status” filter across Overview analytics.
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