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What is the difference between external code and external ID?

External Code: These are snippets of HTML or Javascript code that you can insert into your content experiences.

  • You can use your code to add additional tracking mechanisms to your content, to add a live chat script, or almost anything else that you’re able to program!

    Click here to learn more.

External ID: These are non-unique IDs that you can add to your content experiences or content assets. “Non-unique” means you can use the same external ID on multiple items.

  • You can use external IDs to help organize your content assets and experiences in whatever way is most beneficial to your organization.
  • This could mean using external IDs to tag content in a way that aligns with one of your external systems, to mark content as being part of a particular campaign, or in any other way you can think of that will help you clearly organize your PathFactory platform.
    Click here to learn more about adding an external ID to a content asset, or to Content Tracks.
Updated on April 14, 2023

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