Currently in Controlled Availability. Contact your CSM for more information on accessing this feature.
Overview
Concierge is a new in-page website promoter which allows you to add up to three different carousels of content to your website. This promoter uses recommendations driven by PathFactory’s Recommendation service.
The 3 different types of content carousels are:
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Recommended: Driven by PathFactory’s Recommendation service
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History: Populated by the visitor’s recently viewed assets (when no history is available for a visitor, no content will be shown)
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Featured: Select specific content assets from your existing Content Library and/or any of your tracked website pages
Warning
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Prerequisite: Ensure you have enabled website tracking on the domain where you will run Guide. |
Step 1: Configure Concierge Promoter
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Select Website Tools from the main navigation.
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Select the domain which will run the Concierge in-page promoter.
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Click + Promoter to add the Concierge promoter.
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Specify the URL location for the Concierge promoter.
NoteTo add Concierge to all pages on your website you can use the following format: yourwebsite.com/* -
Select the URL location you just created, and change the In-Page toggle to ON.
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Click Target Element ID to add the target element ID from your website.
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Click Add Content Carousel.
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For Recommended and History carousels you can configure carousel’s headline and the number of content assets to include (to a maximum of 10).
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For the Featured carousel you can configure the carousel’s headline. Click Featured Content to select content assets.
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You are able to select from any content asset in your Content Library, or any page from your website which has been generated through PathFactory’s Website Tracking.
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Use the filters and the search bar to find the content asset(s) you want. Click each piece of content you want to add. Click Save.
Step 2: Customize Appearance
The following static CSS classes are provided in the in-page HTML to style the promoter on your website:
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pf-in-page-title-text static class controls the carousel title text
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pf-in-page-carousel-arrow static class controls the carousel arrow icons
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pf-in-page-item-text static class controls the item title text
Example CSS:
.pf-in-page-title-text{ text-align: center ! important; font-size: 40px ! important; color: red ! important; border: solid yellow! important; } .pf-in-page-carousel-arrow{ color: cyan ! important; } .pf-in-page-item-text{ color: green ! important; font-size: 15px ! important; text-align: justify ! important; }
Note
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You need to include !important; values for the classes in the css style. |
Step 3: Turn on Concierge
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On the Website Tools page, select the desired domain and ensure that the Enabled toggle is switched to ON.
Note
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If you enable a website tool at the same URL location as an existing track-centric website promoter the website tool will override the previous website promoters. |
Setup Checklist
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Configure the path for the In-Page promoter(s)
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Identify the DIV tag that will determine where In Page promoter will appear on your website
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Add Content Carousels for Recommend, History, and Feature Content
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Use .css to inherit website styling for Carousel Header, Carousel Text, and Arrow styles