Currently in Controlled Availability. Contact your CSM for more information on accessing this feature.
Overview
Concierge is a new in-page website promoter which allows you to add up to three different carousels of content to your website. This promoter uses recommendations driven by PathFactory’s Recommendation service.
The 3 different types of content carousels are:
- Recommended: Driven by PathFactory’s Recommendation service
- History: Populated by the visitor’s recently viewed assets (when no history is available for a visitor, no content will be shown)
- Featured: Select specific content assets from your existing Content Library and/or any of your tracked website pages
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Warning
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Prerequisite: Ensure you have enabled website tracking on the domain where you will run Guide. |
Step 1: Configure Concierge Promoter
- Select Website Tools from the main navigation.
Website Tools main view
- Select the domain which will run the Concierge in-page promoter.
Select a domain
- Click + Promoter to add the Concierge promoter.
Promoter button
- Specify the URL location for the Concierge promoter.
Note
To add Concierge to all pages on your website you can use the following format: yourwebsite.com/* 
Add Promoter menu - Select the URL location you just created, and change the In-Page toggle to ON.
In-Page toggle
- Click Target Element ID to add the target element ID from your website.
Target Element ID option
- Click Add Content Carousel.
Add Content Carousel option
- For Recommended and History carousels you can configure carousel’s headline and the number of content assets to include (to a maximum of 10).
Recommended dropdown list
History dropdown list - For the Featured carousel you can configure the carousel’s headline. Click Featured Content to select content assets.
Featured Content
- You are able to select from any content asset in your Content Library, or any page from your website which has been generated through PathFactory’s Website Tracking.
Library options
- Use the filters and the search bar to find the content asset(s) you want. Click each piece of content you want to add. Click Save.
Filters and Search Bar
Step 2: Customize Appearance
The following static CSS classes are provided in the in-page HTML to style the promoter on your website:
- pf-in-page-title-text static class controls the carousel title text
- pf-in-page-carousel-arrow static class controls the carousel arrow icons
- pf-in-page-item-text static class controls the item title text
Example CSS:
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Note
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You need to include !important; values for the classes in the css style. |
Step 3: Turn on Concierge
- On the Website Tools page, select the desired domain and ensure that the Enabled toggle is switched to ON.
Enabled toggle
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Note
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If you enable a website tool at the same URL location as an existing track-centric website promoter the website tool will override the previous website promoters. |
Setup Checklist
- Configure the path for the In-Page promoter(s)
- Identify the DIV tag that will determine where In Page promoter will appear on your website
- Add Content Carousels for Recommend, History, and Feature Content
- Use .css to inherit website styling for Carousel Header, Carousel Text, and Arrow styles