Add Promoters

What are promoters?

Promoters are the tools that allow visitors to navigate your Content Tracks and encourage them to view additional content.
You can customize the look and feel of promoters by applying different appearance and language settings.

Want a video walkthrough on adding promoters? Check out these videos from our client success team:

Target Promoters

Recommend Promoters


Promoter Types

Flow

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Behavior: Scrollable content menu allows visitors to jump ahead in their Content Track, or simply use the Next buttons to move forward.
Available in: Target

Signposts

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Behavior: Customizable Next and Previous buttons allow visitors to navigate through content.
Available in: Target

Bottom Bar

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Behavior: Collapsible content menu along page bottom.
Available in: Target

End

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Behavior: Opens final asset in a new tab.
Available in: Target

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Behavior: Scrollable content menu allows visitors to jump ahead in their Content Track.
Available in: Recommend

Topic Sidebar

Behavior: Scrollable content menu displays topic tags on content, allowing visitors to filter by topics of interest.
Available in: Recommend

Exit

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Behavior: Suggested content window appears when visitor tries to navigate away from the Content Track.
Available in: Target AND Recommend

Inactivity

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Behavior: Message flashes on tab when left inactive.

Available in: Target AND Recommend


Add Promoters to a Content Track

  1. Select the Content Track you want to edit.
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  2. Select promoters from the promoter list.
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  3. Toggle the promoters on or off. Some promoter types are incompatible, and will automatically turn off when you select another promoter.
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Override Promoters’ Default Settings

The override function allows you to change the behaviors of promoters for the specific Content Track you are editing.

  1. Select the Content Track you want to edit.
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  2. Click No Overrides under whichever promoter you want to adjust.
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  3. Enter the promoter behavior and information you want it to display.
    See below for details on what each promoter’s override function allows you to change:

Override Flow Promoter

The flow promoter override allows you to add a header to your flow Target Content Track.

Override Signposts Promoter

The signpost promoter override allows you to select whether the signpost is entirely hidden or just in its collapsed state when an asset first loads.

Note
To ensure that this behavior occurs you must set Next Promoter Delay to be more than 0 seconds. This gives the promoter time to be hidden or collapsed.
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Override Sidebar Promoter

The sidebar promoter override allows you to change the title of the sidebar promoter, adjust the number of items shown in the sidebar, and change the location of the sidebar on the page.

Override Bottom Bar Promoter

The bottom bar promoter override allows you to change the title of your bottom bar promoter, adjust the number of items shown in the promoter, and change the amount of time before the bottom bar promoter appears.

Override Card Promoter

The card promoter override allows you to change the title of your card promoter, adjust the number of items shown in the promoter, and change the amount of time before the card promoter appears.

Override Exit Promoter

The exit promoter override allows you to add a headline and message to your exit promoter, change the number of items shown in the promoter, and change the amount of time before the promoter appears.

Override Inactivity Promoter

The inactivity promoter override allows you to change the inactive tab title and change the amount of time before the promoter appears.


Recommend Only: Disable Content Asset from Showing in Promoters

  1. Select the Content Track you want to edit.
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  2. Select the content asset you want to edit. The configuration window will open on the right.
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  3. Click Include in Promoters to switch the toggle to the OFF position.
    Note
    This will only affect the asset in this Content Track. The content asset will still appear in promoters in other tracks.

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Updated on July 6, 2022

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