1. Home
  2. Integrations
  3. Webhooks
  4. Testing Webhooks
Searching...

Testing Webhooks

Contents

Test a Form Capture Webhook

  1. Create a Form Capture Webhook.
  2. Create a form in the external system to which you want to send PathFactory engagement data.
  3. Enable our PathFactory standard form on one of the assets in a PathFactory Content Experience.
  4. Engage with the PathFactory asset that has the form enabled and submit the form.
  5. The engagement data will appear in the target form in the external system within 2 minutes after our standard form has been submitted.

Test a Session Activity Webhook

  1. Create a Visitor Session Webhook.
  2. Create a form in the external system where you want to send PathFactory engagement data.
  3. Engage with one or more PathFactory Content Experience you have built in your PathFactory install.
    Note
    		 Close the PathFactory Content Experience after ending your engagement.
  4. The engagement data will appear in the target form in the external system after 2 – 3 hours from the time you have finished engaging with the PathFactory Experience.
Note
 Please note that if, after finishing your initial engagement with the Experience as outlined above, you subsequently engage again with any PathFactory Content Experience you have in the same browser, this will reset the 30 minute time period needed for the data to appear in the external system form. The new time window will be 30 minutes after you have finished your subsequent engagement with the Content Experience.

Test a Visitor Activity Webhook

  1. Create a new Visitor Activity.
  2. Create a Visitor Activity Webhook.
  3. Create a form in the external system where you want to send PathFactory engagement data.
  4. Engage with one or more PathFactory Content Experience you have built in your PathFactory install, ensuring that the criteria set in the visitor activity is fulfilled.
    Note
    		 Close the PathFactory Content Experience after ending your engagement.
  5. The engagement data will appear in the target form in the external system after 2 – 3 hours from the time you have finished engaging with the PathFactory Content Experience.
    Note
    		 Please note that if, after finishing your initial engagement with the Content Experience as outlined above, you subsequently engage again with any PathFactory Content Experience you have in the same browser, this will reset the 30 minute time period needed for the data to appear in the external system form. The new time window will be 30 minutes after you have finished your subsequent engagement with the Content Experience.

Troubleshooting:
If your webhook isn’t working, run your callback URL through a site like web sniffer to make sure it’s responsive to GET requests. If there’s an issue, contact your developer to troubleshoot.

Views: 12

Updated on September 23, 2024
Tagged:

Was this article helpful?

Yes No
Need Support?
Can't find the answer you're looking for? Don't worry we're here to help!
CONTACT SUPPORT