How to Access Reporting and Analytics for Recommend Tracks

Contents

Use this guide to quickly access analytics data for your Recommend Tracks and view key consumption metrics. For details on available data reports, refer to Creating, Analyzing, and Sharing Data Reports.

On the side menu bar, expand Classic Experiences and then select Recommend.

Recommend menu item
You are now on the Recommend Track page, which shows a list of all of your organization’s Recommend Tracks.

List of Recommend Tracks
Select the Recommend track for which you want to view its engagement data, and then click Analytics.

Recommend Track Analytics button
You’ll now see a number of consumption metrics regarding the given Recommend Track.

Recommend Track Analytics

To see what metrics are available on each of these three analytics tabs, read the article, Creating, Analyzing & Sharing Data. To see an overview for all Recommend tracks, read the section below.

Follow the steps below to see how your Recommend tracks are performing as a whole and view your best performing Content Experiences.

On the Recommend tracks page, select the Performance Insights button.

Recommend track Performance Insights button
Now you’ll see two tabs: Overview and Top Experiences. Using the filters at the top of the tabs, narrow down your results to find the data points you’re interested in.

Recommend Track Overview

The Overview tab displays an aggregate of key consumption metrics for all tracks, including visitor engagement and time spent.

The Top Experience tab displays a ranked list of your highest-performing experiences across all Recommend Tracks, giving insights into the most popular and engaging content, as shown below.