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Add Cookie Consent

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Summary

PathFactory offers 2 methods for managing your visitors’ cookies in your content tracks:

  1. Cookie Message: use to inform visitors that their web experience is using cookies
    imageExample of Cookie Consent in a Content Track
  2. Cookie Consent: use to capture consent from visitors to use cookies on their web experience
    imageExample of Cookie Consent in a Content Track
Warning
 If your organization requires GDPR compliance, Cookie Message may not be sufficient. If this is the case, and your organization requires explicitly consent for tracking purposes, then you will need to enable the new Cookie Consent feature.
Note
 See this FAQ for more information on how PathFactory supports GDPR compliance, or this FAQ for more questions about the Cookie Consent feature.
Note
 You cannot have both Cookie Message and Cookie Consent enabled on the same content track.
  1. Select the Content Track you want to edit.
    imageContent Tracks
  2. Scroll down the left panel menu and click Cookie Message to toggle it to the On position.
    imageCookie Message toggle
  3. If you want to change the default cookie message text click No Overrides.
    Note
    		 This will only change the cookie message within this content track. If you want to change the default text for all of your cookie messages, you can do so in Languages.
    You can change the default styling for cookie messages in Appearances.
    Cookie Message toggle
    Cookie Message toggle
  4. Type in the new cookie message and click Save Cookie Message Overrides.
    imageCookie Message Override
Warning
 To use Cookie Consent in a content track you must first set up this feature.
  1. Once in the Content Track you want to edit, scroll down the left panel menu and click Cookie Consent to toggle it to the On position.
    imageCookie Consent toggle

  2. If you want to change the default cookie consent messaging, you must do so in Languages.
    Note
    		 You can change the default styling for the cookie consent modals in Appearances.

    imageLanguages menu item

  3. To ensure your Cookie Consent is properly configured, select a content asset and click Preview.
    Note
    		 If the Cookie Consent modal does not appear, make sure that you have followed all the steps to enable the Cookie Consent function in your PathFactory instance.

    imageExample of Cookie Consent popup

Updated on April 14, 2023

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