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Website Content Library

The Website Content Library provides a central location to manage your website content across supported channels and platforms.

1. Content

Broadly speaking, content represents anything produced that a customer or a prospective customer may see, read, visit, or watch. This can include (but is not limited to) a news posting, an audio podcast, a video tutorial, or a webpage. Content assets are typically stored in some type of content source.

A content source is a system, server, or repository that is used to store content assets (e.g., text, images, video). The composition of a content source can vary from single-format (e.g., videos) to multi-format (e.g., videos + images + text).

Add a content source

Sitemap URL

  • From the top-navigation menu, click on Content Intelligence > Website Content Library.
  • Click on the Add Source button.

  • Next, complete the following fields on the Add Source page:
    • Sitemap URL
    • Create a custom name for this source
  • Click on the Submit button.

View content asset list

By source

  • From the top-navigation menu, click on Content Intelligence > Website Content Library.
  • From the left-navigation menu, select the name of the source.
  • All content assets and associated folders for the selected source will display on the right pane.

View content asset details

  • From the top-navigation menu, click on Content Intelligence > Website Content Library.
  • From the left-navigation menu, select the name of the source.
  • Locate the individual content asset from the list displayed.
  • Click on the individual content asset to view details and additional insights such as:
    • URL: direct URL to where the content asset resides
    • Name: name of the content asset
    • Asset type: format of the content asset
    • Last updated: date that the content asset was last updated
    • SEO compliance: donut chart of Search Engine Optimization (SEO) compliance
    • Accessibility compliance: donut chart of Accessibility compliance

2. Collections

A collection contains a curated list of content assets based on defined criteria. Collections provide a helpful way to organize content and are akin to a music playlist.

Collections can be created either manually or by using predefined rules.

  Manual collection – assets added manually

Smart collection – assets added automatically based on defined rules

Create a new collection

  • From the top-navigation menu, click on Content Intelligence > Website Content Library.
  • Next, click on Collections from the secondary top-navigation menu.
  • From the left-navigation menu, click on New Collection.
  • Next, choose the collection type from the options available (manual collection or smart collection) and then complete the corresponding form fields.
    • Collection Name: name of collection (max 48 characters)
    • Description: brief description of the collection (max 140 characters)
    • Default title (optional): title type (Meta Title, Page Title or Title)
    • Remove prefix / suffix from title (optional): text to be removed from the title
    • Default image (optional): image to display for the collection
  • Click on the Save button.

Add content to a collection

From the Content page

  • Select the content asset(s) you would like to add.
  • Click on the Add to collection button.
  • From the list displayed, choose the collection you would like to add to and click the Send button. (Note: an option is also available to add the content to a new collection)

From the Collections page

  • Select the collection you would like to add the content to.
  • Next, click on the Add Content button.
  • From the modal window that appears on the left, browse content sources listed and select the content asset(s) you want to add to the current collection.

Remove content from a collection

  • From the Collections page, select the collection you would like to remove content from.
  • Next, select the content asset(s) from the list.
  • Click on the trash bin icon to remove the selected content asset(s) from the collection.

Edit collection details

  • From the Collections page, select the collection you would like to modify.
  • Click on the pencil icon located next to the collection name.
  • Modify collection details as needed and click on the Save button.

Delete a collection

  • From the Collections page, select the collection(s) you would like to delete.
  • Click on the trash bin icon to remove the selected content asset(s) from the collection.

Search collections

  • From the Collections page, enter in your search terms within the corresponding search field. (Note: collections can be searched by content asset name or description).
Updated on July 5, 2022

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