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Turn on captions for video content

You can turn on closed captions for your video assets. Captions help with both accessibility and localization.

By default, captions will be off for all existing videos and newly uploaded videos. Once captions are enabled, you’ll choose the language. If you select a language that isn’t supported, the captions will be in the default video language.

Videos used in Target and Recommend tracks

For videos used in tracks, you’ll add the video to the track, then go configure it from the track.

  1. Navigate to the track and select the video.
  2. In the right sidebar, turn on captions.
  3. Choose the language.
Selecting a language for captions

Videos in VEX events

For videos used in VEX events, you’ll turn on captions when adding the on-demand video to the session. If the captions option doesn’t appear, the video doesn’t support captions.

  1. Add an on-demand video to a session.
  2. Select Video Caption.
  3. Select language and choose your desired language.
Adding language to On Demand Video
Updated on November 24, 2022

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